We at The Bengal Store believe in providing you the best of Bengal based products. But if by chance the products don’t satisfy your expectations we also have an easy return and refund policy.
Upon receiving the product we will inspect the damage and provide you with an option of either a replacement or a reimbursement. (Note: The delivery cost of the replacement will be completely borne by us)
Returns will not be accepted under the following circumstances:
If you wish to cancel your order with us please note:
Most of the products on TheBengalStore are skilfully handcrafted and carefully crafted, and there may be variations in colour and shape of the actual product against that as shown on the website. This is due to the differences in display outputs due to lighting, digital photography, colour settings and displaying capabilities of computer monitors, laptops or the mobile devices that you may be using and mainly due to the products being carefully handcrafted individually. If an order is subjected to any damage, manufacturing defect or fault from our side, send in a mail at firstname.lastname@example.org and once we verify the same, we will refund your order in full amount.
Address of our warehouse to be specified on return shipments.
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